Ahmed's CV
Profile summary
Senior Director with 14 years shaping regulatory compliance and operations management outcomes. Known for digital transformation, stakeholder management, and strategic planning across GCC markets. Committed to driving efficiency through process automation, ecosystem expansion, and cross-cultural team leadership.
Career highlights
Digital Transformation: Led the digital transformation of licensing services at the Saudi Contractors Authority, achieving full process automation and reducing request processing time from several business days to less than one hour.
Ecosystem Expansion: Expanded the contractor ecosystem to 100,000 registered contractors through licensing development and integration with government entities.
Career Progression: Advanced through 4 roles spanning technical execution, operations planning, field support, and senior regulatory leadership.
Professional Certification: Held professional credentials including the Project Management Professional and KPI Certified Professional designations.
Key skills
Professional experience
Reports to executive leadership, steering market regulation operations and overseeing the contractor ecosystem. Shapes policies for the contracting sector, represents the authority in strategic committees, and guides digital transformation initiatives.
- Drove digital transformation of licensing services, achieving full process automation and reducing request processing time from several business days to less than one hour.
- Expanded the contractor ecosystem to more than 100,000 registered contractors through licensing development and integration with government entities.
- Executed integration initiatives with government platforms to improve registration procedures and digital contractor services.
- Managed regulatory frameworks and policies related to the contracting sector while improving operational efficiency and service quality.
- Supported revenue sustainability through the development of licensing and membership operations starting in 2019.
Shaped operational planning frameworks and managed field coordination to drive readiness across regional assignments. Steered resource allocation processes and supported logistics functions to maintain project timelines.
- Directed field support and logistics coordination to support timely execution of operations and projects.
- Improved resource allocation and operational efficiency while reducing downtime.
Directed technical operations and safety frameworks, analyzing field data to guide performance improvements across regional assignments.
- Executed field operations strictly within technical and safety standards.
Contributed to technical operations and research activities within the National Automotive Technology Program, supporting specialized training initiatives and daily project execution.
- Executed technical tasks for research projects under the National Automotive Technology Program.